No refuelling, manual operation, or extension cords needed
Low-tone muffler design with custom sound baffling system
Up to 13% better fuel economy than our top competitors
Innovative gullwing enclosure for easy installation and service
24V starting system designed to operate from -22º to 104º F
Longest standard warranty on the home standby market
Champion Air–Cooled 8.5kW – 20kW Home Standby Units
USA and Canadian Models
Champion Air-Cooled 8.5kW – 20kW Home Standby Units
USA and Canadian Models
For a period of 10 years or 2000 hours (whichever occurs first) from successful activation by an Authorized Champion Home Standby Dealer, Champion Power Equipment will, at its option, repair or replace any part(s) which upon examination, inspection and testing by Champion Power Equipment or an Authorized Champion Home Standby Dealer is found to be defective under normal use and service, in accordance with the Warranty Schedule set forth below.
Any equipment that the purchaser/owner claims to be defective must be examined by the nearest Authorized/Certified Champion Home Standby Service Dealer. This warranty applies only to Champion Power Equipment automatic standby generators used in “Standby” applications as Champion has defined Standby. Scheduled Maintenance, as outlined by the generator owner’s manual is required. This Scheduled Maintenance should be performed by an Authorized/Certified Champion Home Standby Service Dealer.
WARRANTY SCHEDULE
Years 1 and 2 – Limited comprehensive coverage on mileage, labor and parts Years 3 through 10 – Limited comprehensive coverage on parts only
GUIDELINES:
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
Original installation or start-up costs
Champion Home Standby generators that utilize non-Champion Power Equipment replacement parts
Costs of normal maintenance (i.e. tune-ups, associated part(s), adjustments, loose/leaking clamps, installation and start-up)
Units sold, rated or used for “Prime Power”, “Trailer Mounted” or “Rental Unit” applications
Damage to generator system (including transfer switch) caused by improper installation or costs necessary to correct installation
Units used for Prime Power in place of existing utility power (where utility power is present) or in place of utility power where utility power service does not normally exist. Prime power includes any application that does not use the utility grid for electric power (example: Solar power)
Fuel connections other than conventional utility company supplied natural gas systems or conventional LP vapor withdrawal systems
Any failure caused by contaminated fuels, oils or lack of proper fuels, oils or failure to perform scheduled maintenance and service the air filter
Steel enclosures that are rusting due to the improper installation, location in a harsh or saltwater environment or scratched where integrity of paint applied is compromised
Failures due, but not limited, to normal wear and tear, accident, misuse, abuse, negligence or improper installation. As with all mechanical devices, the Champion engines need periodic part(s) service and fluid replacement to perform as designed.
Failures caused by any external cause or act of God, such as collision, theft, vandalism, riot or wars, nuclear holocaust, fire, freezing, lightning, earthquake, windstorm, hail, volcanic eruption, water or flood, tornado or hurricane
Damage related to rodent and/or insect infestation
Covered warranty labor rates are based on normal working hours. Overtime, holiday, or emergency labor costs for repairs outside of normal business hours will be the responsibility of the customer
Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s)
Failure due to misapplication to provide sufficient cooling air and to regularly exercise the generator under load
Telephone, cellular phone, facsimile, internet access or other communication expenses
Living or travel expenses of person(s) performing service, except as specifically included within the terms of a specific unit warranty period
Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found
Rental equipment used while warranty repairs are being performed and/or overnight freight costs for replacement part(s)
Costs incurred for equipment used for removal and/or reinstallation of generator, (i.e.: cranes, hoists, lifts, etc.)
Planes, ferries, railroad, buses, helicopters, snowmobiles, snow-cats, off-road vehicles or any other mode of transport deemed abnormal
Starting batteries, fuses, light bulbs, engine fluids, and spark plugs
THIS WARRANTY AND THE ATTACHED U.S. EPA, CARB and/or ECCC EMISSION CONTROL SYSTEM WARRANTIES (WHEN APPLICABLE) ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Any implied warranties which are allowed by law, shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to purchaser/owner.
CHAMPION POWER EQUIPMENT’S ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL CHAMPION POWER EQUIPMENT BE LIABLE FOR ANY INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF CHAMPION POWER EQUIPMENT’S NEGLIGENCE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to purchaser/owner. Purchaser/owner agrees to make no claims against Champion Power Equipment based on negligence. This warranty gives purchaser/owner specific legal rights. Purchaser/owner also may have other rights that vary from state to state.
To obtain warranty service or your nearest Champion Home Standby Dealer call Champion Power Equipment Customer Service toll free 1-877-338-0999, Monday – Friday from 8:30 AM – 5:00 PM (PST/PDT).
Contact Information
Address
Champion Power Equipment, Inc.
Customer Service
12039 Smith Avenue Santa
Fe Springs, CA 90670
www.championpowerequipment.com
Customer Service and Technical Support
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-388-0999
hsb@cpeauto.com
Fax No.: 1-562-236-9429
*Except as otherwise stipulated in any of the following enclosed Emission Control System Warranties (when applicable) for the Emission Control System: U.S. Environmental Protection Agency (EPA), California Air Resources Board (CARB) and/or Environment and Climate Change Canada (ECCC).
*Wiring for battery charge is required.
GENERATOR (HSB) | SPECS |
---|---|
Rated watts (propane / natural gas) | 14 kW / 12.5 kW |
Rated voltage | 120/240 |
Amperage (120/240V) | 116.6/58.3 (propane), 104/52 (natural gas) |
Harmonic distortion | Less than 5% |
Main line circuit breaker (A) | 65 |
Phase | Single |
Frequency (Hz) | 60 |
Controls | Digital |
Weight (lb.) | 439 |
Dimensions L x W x H (in.) | 49 x 28 x 28 |
AUTOMATIC TRANSFER SWITCH (ATS) | SPECS |
---|---|
NEC rating | Service entrance |
Amperage rating (A) | 200, 150, 100 |
Enclosure rating | NEMA 3R |
Material | Aluminum |
Setup | Wi-Fi (removable external antenna) |
Controls | Digital |
Power management | Up to 4 priorities (multiple loads per priority) |
Dimensions H x W x D (in.) | 28 x 20 x 8.3 |
GENERATOR (HSB) | SPECS |
---|---|
Rated watts (propane / natural gas) | 14 kW / 12.5 kW |
Rated voltage | 120/240 |
Amperage (120/240V) | 116.6/58.3 (propane), 104/52 (natural gas) |
Harmonic distortion | Less than 5% |
Main line circuit breaker (A) | 65 |
Phase | Single |
Frequency (Hz) | 60 |
Controls | Digital |
Weight (lb.) | 439 |
Dimensions L x W x H (in.) | 49 x 28 x 28 |
Power Guard provides, installs and maintains a variety of critical power, critical cooling and power quality products that allow maximum uptime for our clients.